Chulalongkorn University or CU was looking for a convenient way to serve and service its student body, faculty, as well as staff on the same platform. As a well-recognized higher institution, a well-designed and complete mobile app would also be required to enrich its members’ experience.
Working with a bank partner and a system integrator, DeepBlok put together a comprehensive yet convenient solution on CU members’ mobile devices, so they can gain access to the university’s facilities and services, make reservations, utilize banking services, and enjoy promotions from various retail partners.
The CUNEX app makes use of our Loyalty Program Solution in order to connect CU members to wide variety of services and partners.
THE WISDOM, a KBank’s exclusive program for its high-net-worth customer base, has been thrilling its customers with exceptional privileges for over 10 years. Yet the bank with its customer centric approach believes that there are more ways to further enrich the experience and ensure customer loyalty remain intact for a long time. The challenge posed by our demanding customers and KBank included quality and tightly secured service delivery within a limited development time.
KBank wanted to ensure customers having fully benefited from these privileges, making the customer journey free of troubles or unpleasant surprises. DeepBlok’s approach is to provide KBank with a unique and flexible solution from our company, aiming to improve the journey when redeeming special privileges as well as committing to deliver the solution within a tight timeframe.Our solution consists of: a privilege management and booking system, customer access to services via LINE, and a backend administrative system for quota management and reporting as well as a content management tool. All these seamlessly integrated with the bank’s reward point system and the bank’s widely popular mobile application.
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