CMHL, one of the largest retail outlet operators in Myanmar, was looking for a way to enhance customer experience in its stores and network of brands across the country. The solution must have functionalities catered specifically for CMHL’s multi-brands and requirements to serve its shoppers as well as collecting vast information to strengthen its domination in the cutthroat customer-centric retail environment.
DeepBlok’s Loyalty Program and Gift Card solutions offer CMHL unrivaled, versatile membership and promotion management system on a single platform yet cost-effective enough to expanding members and their data. Utilizing cloud-based services, CMHL has access to critical retail data in real time, so they can create and adjust supporting programs at any time. For longer term plan, CMHL can combine customer information and advanced tools to analyze and segment customer groups, and initiate a targeted promotion to the right group at the right time.
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